Clear terms for purchasing and using CertaNox.

Trader and service operator

OLLÁRI & PARTNER s.r.o., Poľná 1599/61, 930 05 Gabčíkovo 1, Slovenská republika. Company ID (IČO): 57 354 391. Tax ID (DIČ): 2122677920.

Obchodný register Okresného súdu Trnava, oddiel Sro, vložka č. 61404/T. Email: info@certanox.net. Telephone: .

This information is also published for the purposes of Slovak Act No. 22/2004 Coll. on Electronic Commerce. The general consumer supervisory authority is the Slovak Trade Inspection (Slovenská obchodná inšpekcia – SOI); for the trader's registered seat, the competent inspectorate is the SOI Inspectorate for the Trnava Region, Pekárska 23, 917 01 Trnava 1.

CertaNox is the commercial name of the software and digital services operated by the trader above. These Terms cover the public website, paid licences, customer accounts, secure delivery and related digital services.

Order, price and formation of the contract

Paid CertaNox editions are offered as a one-time 30-day entitlement with no automatic renewal. A paid licence is associated with one active account/licence slot and one active device, subject to the capabilities published for the selected edition.

Before payment, the customer is shown the selected edition, price, currency, term and the fact that the payment is one-time. Payment is completed through Stripe-hosted Checkout. A browser return from Stripe alone does not issue the licence; CertaNox processes the purchase after server-side verification of the payment event and then makes the applicable digital entitlement available.

The final amount shown before payment confirmation is controlling, including any taxes or mandatory charges shown there. The current 30-day commercial model does not use automatic recurring charges.

Software licence and permitted use

The software is licensed for use; ownership of the software is not sold. During a valid term, the customer receives a limited, non-exclusive and non-transferable right to use the official CertaNox release within the capabilities of the purchased edition.

You must not present modified or redistributed binaries as an official release, bypass licence restrictions, interfere with security controls, abuse the service, intentionally impair availability, or infringe third-party rights. This restriction does not apply to the extent mandatory law expressly permits a particular activity.

Digital delivery, account enrollment and Secure Delivery

After verified payment, the paid licence is issued server-side. For a first public purchase, the customer may create and attach a CertaNox account through the verified Stripe Checkout return session. The normal customer flow does not require a public licence key or purchase code. Distribution of LaunchGuard/CertaNox may be protected by a separate Secure Delivery authorization.

You are responsible for protecting account, recovery and authentication information. Licensing, security and time decisions are server-authoritative and access may be refused where entitlement is invalid, the service is abused, or a security condition requires it.

Consumer right of withdrawal and immediate digital delivery

If you are a consumer, statutory rights under Slovak Act No. 108/2024 Coll. on Consumer Protection, the Slovak Civil Code and other mandatory rules apply. For distance contracts, a 14-day withdrawal period is generally relevant unless a statutory exception applies.

Where you ask for eligible digital content or a digital service to begin before the withdrawal period expires, CertaNox presents the required pre-contract information and requests the necessary express statements/consent. For digital content not supplied on a tangible medium, the right of withdrawal may be lost after delivery begins only when all statutory conditions are met, including the legally required acknowledgement and contract confirmation on a durable medium where applicable.

These Terms do not waive rights that EU or Slovak mandatory law does not allow a trader to exclude or restrict.

Digital conformity, defects and complaints

CertaNox is responsible for conformity of digital performance to the extent required by mandatory law. If the digital content/service is not supplied or does not conform to the contract, statutory remedies remain available. Complaints or requests for remedy may be sent to info@certanox.net or through the contact form. Do not send passwords, MFA secrets, private keys or one-time authorization secrets.

Availability, updates and security changes

CertaNox may perform reasonable maintenance, security updates and changes required to maintain conformity, security or interoperability. Where mandatory digital-content rules require specific notice, remedies or a termination/withdrawal right, those rights remain unaffected.

Nothing in these Terms excludes or limits liability where applicable mandatory law does not permit such exclusion or limitation.

Personal data

Personal-data processing is described in the Privacy Policy. Payment information entered in Stripe Checkout is processed through Stripe's payment environment. CertaNox processes the account, transaction, licensing, security and support information needed for the service, accounting/legal obligations and protection of the platform.

Request for remedy and alternative dispute resolution

A Slovak consumer who is dissatisfied with the handling of a complaint, or believes consumer rights were infringed, may first submit a request for remedy. Where the statutory conditions are met, the consumer may subsequently submit a proposal for alternative dispute resolution under Slovak Act No. 391/2015 Coll. on Alternative Resolution of Consumer Disputes.

The Slovak Trade Inspection is a general ADR body for relevant consumer disputes. The right to bring a matter before a competent court remains unaffected.

Governing law and changes

The contractual relationship is governed by the law of the Slovak Republic. If you are a consumer habitually resident in another country, this choice of law does not deprive you of mandatory protections that would apply without the choice of Slovak law.

These Terms may be updated for future transactions in response to legal, security or product changes. They will not be retroactively changed for an already concluded contract contrary to mandatory law.

Model withdrawal notice

If a right of withdrawal applies to your contract, you may use wording such as: “I hereby give notice that I withdraw from my contract for the provision of CertaNox digital content/service. Order date: …; order/Stripe receipt identifier: …; name: …; address: …; date: …”.

You may send the notice to info@certanox.net or use the online withdrawal function below.